★★★★★Avis Tripadvisor
Une matinée en chute libre …
julienmE2194OC, août 2026
Arrivés à 9 h pour une session prévue à 10 h, nous n’avons finalement sauté qu’à 13 h, soit 3 heures d’attente sans véritable explication. Cerise sur le gâteau, un autre groupe est passé avant nous alors que nous attendions depuis le matin.
Autre point très décevant : si vous ne parlez pas portugais, ne vous attendez pas à beaucoup d’efforts de la part du personnel. On vous fait rapidement comprendre que ce n’est pas leur problème, ce qui laisse une impression d’accueil particulièrement désagréable.
Le saut en lui-même est agréable et constitue malheureusement le seul véritable point positif de l’expérience.
En résumé, si vous avez plusieurs heures à perdre, l’activité reste sympathique. En revanche, si vous recherchez une organisation sérieuse, le respect des horaires et un minimum de considération pour les clients, je vous conseille vivement de choisir un autre prestataire.
Réponse du prestataire · NunoLoboPaulo
Hi Julian Maurel,
We are sorry that your experience did not meet your expectations. However, your review contains several inaccuracies that deserve clarification.
First, if your expectation was to be assisted exclusively in French throughout the entire experience, choosing a dropzone in Portugal may not have been the most appropriate decision.
Your lack of literacy and not having had an education in multiple languages is your own bad luck.
Despite that, our team made every effort to accommodate you, and the most important part of the experience, the safety briefing, was provided in French.
Our instructors are Portuguese and speak native Portuguese and are very flexible, unlike you who all speak multiple languages: Spanish, French, German, Italian, Chinese, etc.
Regarding communication, your instructor spoke with you in English, and at no point did you indicate any difficulty understanding the information provided. In fact, he regrets not having had the opportunity to speak with you directly after the jump to address your concerns in person.
As for the operational aspects of the day, nobody was allowed to "cut in line" ahead of you. Furthermore, you did not arrive at 9:00 AM as stated in your review. The schedule experienced an operational delay, a situation that was communicated several times by our colleague Sara. As you know, weather conditions, air traffic restrictions, and operational factors are realities of skydiving and are sometimes beyond our control but all inside our terms and conditions.
We fully respect every customer's right to share their opinion. However, we also believe it is important that reviews accurately reflect what actually happened. The dedication, professionalism, and safety standards of the Skydive Seven team are demonstrated every day by the thousands of customers who trust us every year.
We wish you all the best.
Nuno Lobo Paulo
Your Tandem Instructor
Skydive Seven
★★★★★Avis Tripadvisor
FANTASTIQUE !
Inspire10225853437, juin 2026
C'était vraiment une expérience unique dans une vie que tout le monde devrait avoir ! L'équipe de Skydive 7 était fantastique et professionnelle ! Je suis heureux d'avoir pris la décision d'y aller pour faire le saut en tandem :)
Amour, de Sarawak, Malaisie :)
Réponse du prestataire · Nuno Paulo
Obrigado pela sua avaliação da nossa Experiência de Salto de Paraquedas, esperamos por uma próxima visita sua ou com os seus amigos. Saudações de toda a equipa Skydive Seven.
// Thank you for your review about our Tandem Skydive Experience Parachute Jump, we look forward to a next visit with you or your friends. Regards from all Skydive Seven STAFF.
★★★★★Avis Tripadvisor
La meilleure chose que j'ai jamais faite !!!
Compass62802738285, juin 2026
C'est probablement la chose la plus cool que j'ai jamais faite dans ma vie... je recommande totalement cela à tous ceux qui veulent une nouvelle expérience... le personnel de Sky 7 est très sympathique et vous aide dans tout ! Merci à vous tous pour cela ! J'adore ça !!! 🤘🤘🤘🤘
Réponse du prestataire · Nuno Paulo
Obrigado pela sua avaliação da nossa Experiência de Salto de Paraquedas, esperamos por uma próxima visita sua ou com os seus amigos. Saudações de toda a equipa Skydive Seven.
// Thank you for your review about our Tandem Skydive Experience Parachute Jump, we look forward to a next visit with you or your friends. Regards from all Skydive Seven STAFF.