Approximate pick-up times are provided, but the definitive time will be confirmed the afternoon before the activity. Estimated times: South Zone between 7:45 AM and 9:30 AM; Las Palmas de Gran Canaria between 8:30 AM and 9:45 AM.
Ensure your pick-up point name and address are correct. Send any changes as soon as possible.
In busy areas like the capital, a nearby pick-up point may be suggested for better accessibility and punctuality.
Your exact pick-up time will be confirmed the day before the activity, between 4:00 PM and 6:00 PM, via email, WhatsApp, SMS, or phone.
If you need to change your pick-up point or are delayed, please call us at (+34) 611 518 815.
If you will be unreachable on the activity day, please inform us in advance via email, WhatsApp, SMS, or phone.
Please be ready and visible at your pick-up point 15 minutes before the scheduled time.
Pick-ups may be delayed by up to 20 minutes due to traffic or other circumstances. We will contact you if the delay is longer.
This is a full-day excursion, lasting 8 to 10 hours, including 6 hours for the main activity and 2 to 4 hours for transportation depending on your location.
Return times can vary due to factors outside of Climbo's control. Climbo is not responsible for delays in passenger drop-offs.
Your tour confirmation ticket serves as proof of reservation with key details.
Please check your confirmation email for additional activity information. Contact us at (+34) 611 518 815 or booking@climbo.rocks if you haven't received it.
Verify your pick-up point name and address provided during booking and send any updates promptly.
We will contact you the day before the activity (between 4:00 PM and 6:00 PM) via email, WhatsApp, SMS, or phone to confirm your pick-up time.
Inform us in advance if you will be unreachable on the activity day.
Estimated pick-up times: South Zone between 7:45 AM and 9:30 AM; Las Palmas de Gran Canaria between 8:30 AM and 9:45 AM.
Please complete any outstanding payments the day before your activity.
Be ready and visible at your pick-up point 15 minutes before the scheduled time.
Pick-up times may vary by up to 20 minutes due to traffic or unforeseen circumstances. We will notify you of longer delays.
Contact us at (+34) 611 518 815 if you need to change your pick-up point or are experiencing a delay.
Activities proceed rain or shine, with potential adjustments for safety.
Safety is ensured through certified guides, approved equipment, and established protocols.
Please inform us of any pre-existing medical conditions.
Medical assistance is covered by insurance during the activity.
Return times may vary due to factors beyond our control.
Contact us via Phone/WhatsApp at (+34) 611 518 815 or Email at booking@climbo.rocks.
We look forward to an unforgettable adventure with you!