Era descritto come un tour per piccoli gruppi. Ci aspettavamo che fosse tra le 10 e le 15 persone, invece eravamo in 25 . Ma era una barca più grande, quindi non sembrava affollata. Inizia presto e, dato che alloggiavamo in un posto all-inclusive, non abbiamo potuto fare colazione. Hanno fornito un buon pranzo più tardi nel corso della giornata. Ma lo spuntino di metà mattina era pane a fette con una fetta di formaggio o prosciutto e formaggio. Mi aspettavo davvero di meglio. Siamo stati in altri tour per piccoli gruppi e offrono una colazione continentale: muffin, croissant, frutta, ecc. L'equipaggio è stato fantastico. Il bar era al di sotto della media. Niente mixer per i cocktail, praticamente solo coca o sprite.
Risposta del fornitore · Quetzalexcursions
Thank you for taking the time to share your feedback.
We are pleased to read that you enjoyed our crew and that, despite the number of guests on board, the spacious catamaran never felt crowded.
Regarding the group size, our tour is indeed a small-group experience, with a maximum of 28 guests aboard a 25-meter catamaran offering large indoor and outdoor areas. This is very different from many excursions in the area that often carry 70 to 100+ passengers on board.
We also intentionally organize early departures (your hotel pickup was at 7:10 a.m.) to avoid the crowds at the snorkeling sites and beaches. One of the highlights of our tour is that we have our own private beach area, away from the large excursion groups where several hundred visitors can share the same beach at the same time.
Concerning the food, we actually serve refreshments throughout the day: coffee, tea, juice and pastries at our office before departure, coffee and fresh bananas on board in the morning, sandwiches after snorkeling, chips on the beach, and a freshly prepared lunch served on board around 1:30 p.m.
As for the cocktails, we offer classic Caribbean drinks such as rum with cane sugar, fresh lime and Sprite, along with beer, wine and soft drinks. Unfortunately, as we operate on a boat, using electric blenders for frozen cocktails is not possible due to the onboard power limitations.
We truly appreciate your comments, as they help us continue improving our experience, and we hope you still leave the Dominican Republic with wonderful memories of Saona Island.
Quetzal Team