このツアーはお勧めしません。1 .ガイドは、私たちが訪れたそれぞれの場所の説明に英語をあまり使いません。2 .お店やレストランに時間をかけすぎ。3 .ガイドはノルデンスキョルド湖の眺望に立ち寄らずに見学させてくれました。ガイドは、私たちがそこに駐車するチャンスがあるかどうかを尋ね、それを私たちに見させるときに、我々はすでに車にそれを見たと言おうとしました。4 . 「 ミロドンの洞窟」のチケットを購入しましょう。お金をかける価値がありません。全体的に、このツアーはよくありません。他の同様の日帰りツアーに行く。私の友人は別の日帰りツアーで、彼らはすべての見張りに立ち寄りました。灰色の氷河にも近かったのですでも、私たちはその時間をレストランで過ごしました…
主催者からの返信 · Arturo B
Dear YYang_Z,
Thank you for taking the time to share your feedback regarding your Full Day Tour to Torres del Paine National Park. We truly value all comments, as they help us continuously improve our services.
We are sorry to hear that your experience did not meet your expectations. Your concerns regarding the guide’s use of English, the time allocation during the tour, and the missed stop at the Nordenskjöld Lake viewpoint have been noted with attention.
Please note that we are currently conducting an internal review of this service, gathering detailed information from both the guide and the driver to better understand the situation and verify whether the tour was delivered according to our standards and itinerary.
Regarding the visit to Milodón Cave, we are also reviewing the circumstances under which this stop was offered, as we aim to ensure that all activities are clearly communicated and aligned with the tour description.
We will take the necessary steps based on our findings to prevent similar situations in the future.
Thank you again for your feedback, and we regret any inconvenience this may have caused.
Kind regards,
イチオシ