サムは素晴らしかった英語がとても上手。迅速で清潔感のある素敵な車でした。予約の詳細をもっと詳しく読まなかったのは私のせいかもしれませんが、フエで60米ドルで、ツアーも入ると思っていました。その代わり、基本的に彼から降ろされ、自分で探検に行く。(同じ車に複数人で乗った方がお一人様あたりは少なくなるでしょうが、それでも) サムに言ったら、トリップアドバイザーかバイエーターは、その手数料の30~40%という莫大な額を受け取ると言ったんだ。でも結局、私が得たものの割にはとても高かったんだ。要塞内のツアーガイドを追加で雇って案内してもらった。歴史を学ぶには200Kドンか約8米ドル。
主催者からの返信 · NguyenT1880
Thank you very much for your feedback and for your kind words about Sam. We’re happy to hear that you appreciated his English, friendliness, punctuality, and clean car.
We understand your concern about the pricing. Our service is designed as a private car experience rather than a traditional group tour with a full-time guide included. One important benefit is that there is no strict time limit at each stop — guests can explore comfortably at their own pace without feeling rushed. Many travelers also appreciate having a friendly English-speaking driver who can communicate easily and assist throughout the trip.
Private tours are naturally more expensive than shared group tours because the vehicle and driver are reserved exclusively for you. While there are cheaper transportation services available in Hue, the service quality, flexibility, comfort, cleanliness, and English communication may not be the same level as what we aim to provide.
You are also correct that platforms like TripAdvisor and Viator take a significant commission from bookings, often around 20–30% or more, which affects the final price travelers see.
We truly appreciate your honest feedback and hope you still enjoyed your time exploring Hue. Thank you again for choosing our service.