ジョナサンはとても熱心なガイドでした。我々は彼の熱意を愛した 。
約1時間かけて、携帯電話で空を撮ることを学んだ。その後、2つの望遠鏡で星を観察しました。凍えるような寒さでした私のおすすめは、重ね着、帽子、手袋を着用して、凍える準備をすることです。望遠鏡で星を眺めるのに何時間も費やす前に、星座についてもっと教えてほしかったことだけ。料理はシャルキュトリーボードでしたが、実際に座って食べる機会はありませんでした。とても寒い夜になるなら、毛布と多分火を用意することをお勧めする。全体的には素晴らしい体験にしようと一生懸命努力してくれましたが、寒い気温と効果のない旅程で、素晴らしいものではありませんでした。
主催者からの返信 · AtacamaTours
Thank you for taking the time to share your detailed feedback and for your kind words regarding my enthusiasm and our team's dedication to creating a nice experience. We genuinely appreciate honest reviews as they help us fine-tune our service.
I am truly sorry to hear that the freezing desert temperatures and the flow of the itinerary impacted your overall enjoyment. The Atacama Desert nights can indeed be incredibly harsh and cold. While we always advise our guests to dress in warm layers and we actively provide Heat Holders blankets TOG 1.7 during our tours, regarding your suggestion of an open fire, please note that we purposely avoid it as it is scientifically contraindicated for hight quality; fire creates light pollution that resets the 20+ minutes your eyes need to adapt to the dark, and the heat generates atmospheric turbulence that distorts telescope imagery. However, your feedback regarding other alternative heating solutions is well taken, and it is something we are actively looking into for the winter season. We apologize if these measures were not sufficient to keep you completely comfortable during your specific night.
Regarding the itinerary, we usually structure our sessions to optimize the specific visibility windows of celestial objects and the astrophotography setups. However, your feedback about incorporating a more thorough orientation on the constellations before diving into the telescopes is excellent. We will certainly work on adjusting our flow to ensure a better balance. We also take note of your comment about the charcuterie board timing to ensure our guests can enjoy their refreshments at a more relaxed pace.
Thank you again for helping a dedicated boutique team like ours grow and improve. We hope to have the opportunity to welcome you back under warmer conditions in the future.
Warm regards,
Jhonatan Campano
Founder & Lead Stargazing Guide
The Roofless Experience
San Pedro de Atacama, Chile