★★★★★Tripadvisor review
ROBERRY
michaelpY1268HG, August 2026
One start too much. Booked trip for 2, appointment was 8.15 at the main door. Been there from 8.00 to 9.00 no one! Got an email at 8.15 said they was there, answered at 8.16 no answer and no one. Tried to call 3 time: no answer. They won't refund. We call it simply ROBBERY!!! Lost time and money!!!
Response from the operator · EgyptraTravel
Thank you for your feedback, Michael. We will review the matter with our operations team and get back to you regarding this case. We’re confident we’ll find a satisfactory solution, and we appreciate you contacting Egyptra.
★★★★★Viator review
Family trip to Ras Mohhamad
Magdalena_J, April 2026
Positives: easy booking in the currency you prefer. We chose a trip in English and had an excellent guides. The snorkeling instructor was very nice and looked after our kids well. There was a structure to the day. You can rent snorkeling equipment (we were told life jacket compulsory, not sure it was really the case). Not much walking required so take comfy shoes for swimming/ walking on the sand.
Negatives: mini bus with insufficient air conditioning so the travel wasn't as comfortable as it could be. We had to wait 30 min in the mini bus with no air con on as they were late or there was miscommunication about the pick up place. Really annoying x
Response from the operator · EgyptraTravel
Thank you for sharing your detailed feedback about your family trip to Ras Mohammed.
We’re really glad to hear that you enjoyed the overall experience, especially the ease of booking, the organization of the day, and the support from our guides. It’s great to know that the snorkeling instructor took good care of your kids and helped make the experience enjoyable and safe for your family.
At the same time, we truly appreciate you pointing out the issues with the transportation. Waiting in a minibus without proper air conditioning is definitely not the level of comfort we aim to provide, and we understand how frustrating that must have been—especially with a delay or miscommunication at pickup. Your feedback is very valuable, and we will make sure to address this with our team to improve coordination and vehicle conditions.
We hope to have the opportunity to welcome you again for an even smoother and more comfortable experience in the future.
★★★★★Viator review
The pickup took place...
hellearak, April 2026
The pickup took place within the given time window by minibus. They collected the whole group from different hotels, and we then headed to the snorkeling equipment rental point (around $15 for a full set or $5 per item).
After that, we stopped at a gas station, which was the last chance to use a restroom during the day. Prices there were extremely high! We grabbed a couple of snacks. The restroom conditions were quite poor—no toilet paper and no working flush—which seems to be fairly common in Egypt.
We then drove to Ras Mohammed National Park, where we had to wait in line to enter. By that point, the whole trip had already taken about two hours.
The first stop was snorkeling. People from two buses were combined into one group. The instructor made sure everyone stayed together and that no one touched the corals. The underwater views were absolutely beautiful, but there were a huge number of tourists. At times it felt quite chaotic—people accidentally hitting each other with fins, and some older participants holding onto random strangers just to stay afloat. The instructor had one life ring available, but considering the group size, it would have been better to have 2–3.
After snorkeling, we visited Magic Lake, which honestly looked like a bright blue, pretty puddle. There were hundreds of tiny crabs on the ground. Then we saw a crack formed by an earthquake, mangrove trees, and finally the Allah Gate.
Overall, everything went quite smoothly. The team and instructors were friendly and didn’t pressure anyone into anything. There were photographers with us who actively offered to take photos and even went underwater.
As someone else once described: “well-organized chaos.”
Response from the operator · EgyptraTravel
Thank you for taking the time to share such a detailed and balanced review.
We’re glad to hear that overall the day went smoothly and that you enjoyed the beautiful underwater views in Ras Mohammed National Park. It’s also great to know that our team and instructors were friendly and supportive, and that you felt no pressure during the experience—that’s very important to us.
At the same time, we truly appreciate your honest feedback. We understand that long transfer times, busy snorkeling spots, and large group sizes can affect the overall comfort of the trip. Your comments about the need for additional safety equipment, such as more life rings, are especially valuable and will be shared with our team to improve safety and organization.
We also acknowledge your notes regarding the stops along the way and the facilities—these are areas we continuously aim to improve, even when they are partly outside of our direct control.
Your description of the experience as “well-organized chaos” is both honest and insightful, and we genuinely appreciate that perspective. Feedback like yours helps us refine the experience for future guests.
Thank you again, and we hope to have the chance to provide you with an even better experience next time!