Viator offers chat, phone and email support. The quickest way: open your booking in “My Bookings”, then use Viator’s help.
Important
Keep your booking number handy: it is in your confirmation email and will speed up the response.
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To cancel, amend or request a refund, Viator handles this directly via “My Bookings”. For any other questions, please write to us: we reply to every message.