WizardTrip
After the Activity: Reviews & Disputes

The activity was not as advertised: what can you do?

1 min read

Gather your evidence as soon as possible: photos, actual duration, missed steps, exchanges with the guide.

  1. 1Request a refund from “My Bookings” on Viator, attaching your evidence.
  2. 2Leave an honest review to inform future travellers.
  3. 3Write to us as well: we remove activities from WizardTrip that do not deliver on their promises.
Open my bookings on ViatorWrite to the WizardTrip team

Was this article helpful?

Your feedback helps us improve our answers.

Related articles

A real team behind WizardTrip

Didn't find what you were looking for?

To cancel, amend or request a refund, Viator handles this directly via “My Bookings”. For any other questions, please write to us: we reply to every message.