Amending a Booking
Changing the date, time, number of travellers or a name: timeframes, how to proceed, special cases.
3 articles
- 01How do I change the date, time or number of travellers?Most bookings can be changed up to 24 hours before the activity. Your ticket will state the rule for yours.Read the answer
- 02I've made a mistake with a name: how can I correct it?You can update travellers' names from “My Bookings” on Viator, when the activity allows it.Read the answer
- 03Can I book an activity for someone else?Yes, for most activities: simply enter the name of the person who will be taking part as the lead traveller.Read the answer
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To cancel, amend or request a refund, Viator handles this directly via “My Bookings”. For any other questions, please write to us: we reply to every message.